Contact information

We are here to help! If you have questions about your order, products, shipping, returns, or any other concerns, our customer support team is ready to assist you.

Customer Support

Email: support@orixa.com

Phone: 3794956223

Business Address

ORIXA
4813 9th Ave
Brooklyn, New York 11220
United States

Customer Service Hours

Our support team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time)

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

For questions related to an order, please include:

Your full name.
Your order number.
The email address used during checkout.
A description of your request or issue.

Providing these details helps us locate your order and provide faster assistance.

Additional Help

For common questions about shipping, returns, refunds, and order tracking, please review our FAQ page or store policies.

Thank you for choosing ORIXA. We appreciate your trust and look forward to assisting you.

Contact Details