Privacy policy

At ORIXA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)
Order details and purchase history
Device information and browsing activity
Information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Send order confirmations and shipping updates.
Provide customer support.
Improve our website, products, and services.
Personalize your shopping experience.
Prevent fraud and unauthorized transactions.
Comply with legal requirements.
Send promotional communications when permitted.

You may unsubscribe from marketing communications at any time by following the instructions included in those messages.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties when necessary, including:

Payment processing providers.
Shipping and delivery partners.
Website hosting providers.
Analytics and marketing service providers.
Government authorities when required by law.

These third parties are only authorized to use your information to provide services on our behalf.

Cookies and Tracking Technologies

ORIXA uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Provide a better shopping experience.

You can manage cookie settings through your browser settings. Disabling cookies may affect certain website features.

Payment Security

Your payment security is important to us.

Payments are processed through secure third-party payment providers. ORIXA does not store your complete credit or debit card information on its servers.

Data Retention

We retain personal information only for as long as necessary to:

Complete transactions.
Provide customer support.
Maintain business records.
Resolve disputes.
Meet legal obligations.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Request corrections.
Request deletion of your information.
Withdraw consent where applicable.
Object to certain processing activities.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

ORIXA is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.